Infusion Therapy Agencies Turn to Caregivers for Reliable Live Operator Support.
Caregivers is designed with your patients and their families in mind. Professional agents deliver 24/7 live customer service and dispatching with a personal touch.
The Problem: Patients needing to be hospitalized are unable to be there for scheduled treatment appointments.
The Solution: As the point of contact between the patient and your business, our virtual receptionists can inform you of last minute changes, saving you and your therapists time and money.
On-site Problems
The Problem: Infusion therapists are experiencing difficulty at the patient’s home.
The Solution: Caregivers can help document every action during a problem, and transfer the call from an on-site staff member to a senior staff member from your team to help diagnose the issue and diffuse the situation.
Expedite Medical Deliveries
The Problem: Your therapist arrives at the patient’s home needing a new medication or supplies.
The Solution: As soon as our operators know, you know. Our agents can directly connect you with the therapist to help schedule product delivery and if necessary, reschedule appointments.
Contact Caregivers Today
Home health providers need a virtual receptionist with industry experience built in. Because Caregivers brings years of home care experience to the table, we know the gaps we need to fill to solve your communication problems.
Not every home care agency provides infusion therapy services. Those that do are dealing with highly qualified staff and patients that need an extra level of care. Infusion therapists administer medication in the comfort of the patient’s home setting. Because of the serious nature and condition of the patients, 24-hour access is an absolute must.
At Caregivers, we create protocols for infusion therapy companies that give patients and their families an around the clock connection to you. Your patients and your field staff have access to your headquarters 24/7 via our professional call center agents.
