The Problem: Sometimes life happens and a companion is needed with little to no notice.
The Solution: Following a pre-programmed scheduling protocol, we can contact your on-call staff member and alert them of your client’s urgent request.
Lead Capture
The Problem: You can’t always be available to answer new business or inquiry calls.
The Solution: Our agents will represent your companion care agency just as you would – but we’re here 24/7. We can capture new leads, send information, answer questions, and help your agency grow.
No Shows
The Problem: When an aide does not show up at their scheduled assignment, it can wreak havoc on the family’s plans for the day.
The Solution: Immediate dispatch alerting you of the situation allows you to act quickly to contact the missing aide, connect with a replacement, and help keep the family in the loop while you work to resolve the problem.
Contact Caregivers Today
Home health providers need a virtual receptionist with industry experience built in. Because Caregivers brings years of home care experience to the table, we know the gaps we need to fill to solve your communication problems.
Caregivers Answering Service is there for you and your clients.
Non-medical elderly companion care is the fastest growing facet of the home care industry. As our loved ones age, it’s difficult to allow them to live in their homes alone. Companion care can help ease the burden of elder care by assisting in meal preparation, chauffeur service, cleaning, errands, or just providing a little company.
Non-medical home care experiences the same issues that traditional home health companies do, and the need for professional communication is even more necessary. A high turnover rate and absenteeism makes live operator support a key element to the success of these agencies. Caregivers Answering Service handles calls for both medical and non-medical home care businesses.
